L3 SAP Administrator

Employer: Wipro Ltd.
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Timisoara
  • Updated at: 19.11.2017
    Short company description

    Everyday at Wipro Ltd. is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.


    Technical tasks for predecessor position(s):

    • Basic event/incident management (customer approval not needed) based on runbooks or approved documentation
    • Performing maintenance and health check
    • Transport management
    • Archiver stack solving
    • DB check issues solving
    • System restarts
    • Changing of SAPS
    • SAP BO/DB parameter changes
    • Tablespace extensions, tablespace management
    • Copying of files / create directories /access rights / change permissions / update files
    • Move, start /stop systems on different hosts
    • Make additional backup with BR tools

    Advanced technical tasks:

    • Oracle, BD2, MS Sql, Sybase upgrade
    • SAP Kernel upgrade (ABAP/JAVA)
    • Restore/recovery
    • DB reorganization
    • System copy (ABAP/JAVA)
    • Oracle, BD2, MS Sql, Sybase installation
    • System installation (BOBI/BODS)
    • SMD agent installation
    • System installation (ABAP/JAVA)

    Complex technical tasks:

    • Lumira
    • SAP BO ver.4.2
    • Windows 2k12 R2
    • Oracle 12c
    • Sybase
    • MaxDB
    • DB2
    • SMD agent
    • LUMIRA
    • SAP GUI


    • Responsible for customers SAP BO applications according TSI standards to identify actual or potential issues with application
    • Using of Applications related to SAP BO operation to be able to execute needed adjustment, changes or corrective activities
    • Adjusting of monitoring parameters relevant for SLA with external customer.
    • Communication with internal and external customer to provide up-to-date information about SAP BO systems status
    • Performs business related tasks given by superior or defined senior team member
    • Triggers escalation in case of need to ensure proper information flow in line with standard escalation matrix
    • Follow MOD escalation procedures
    • Providing advanced events /incidents analysis to identify proper corrective activity or need of escalation
    • Resolving complex events and incidents recognized by monitoring and customer to ensure stable operation of the system
    • Executing advanced changes such as BO BI, BO DS environment installation, upgrades, patches etc. together with creation of runbooks to ensure proper adjustment of the system
    • Executing BO and DB servers provisioning, configurations and installations, including installed add-ons