L3 SAP Administrator

Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

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Technical tasks for predecessor position(s):

• Basic event/incident management (customer approval not needed) based on runbooks or approved documentation
• Performing maintenance and health check
• Transport management
• Archiver stack solving
• DB check issues solving
• System restarts
• Changing of SAPS
• SAP BO/DB parameter changes
• Tablespace extensions, tablespace management
• Copying of files / create directories /access rights / change permissions / update files
• Move, start /stop systems on different hosts
• Make additional backup with BR tools

Advanced technical tasks:

• Oracle, BD2, MS Sql, Sybase upgrade
• SAP Kernel upgrade (ABAP/JAVA)
• Restore/recovery
• DB reorganization
• System copy (ABAP/JAVA)
• Oracle, BD2, MS Sql, Sybase installation
• System installation (BOBI/BODS)
• SMD agent installation
• System installation (ABAP/JAVA)

Complex technical tasks:

• Lumira
• SAP BO ver.4.2
• Windows 2k12 R2
• Oracle 12c
• Sybase
• MaxDB
• DB2
• SMD agent
• DESIGN STUDIO
• INFORMATION STEWARD
• LUMIRA
• ANALYSIS FOR OFFICE
• DASHBOARDS
• EXPLORER
• SAP GUI

• Responsible for customers SAP BO applications according TSI standards to identify actual or potential issues with application
• Using of Applications related to SAP BO operation to be able to execute needed adjustment, changes or corrective activities
• Adjusting of monitoring parameters relevant for SLA with external customer.
• Communication with internal and external customer to provide up-to-date information about SAP BO systems status
• Performs business related tasks given by superior or defined senior team member
• Triggers escalation in case of need to ensure proper information flow in line with standard escalation matrix
• Follow MOD escalation procedures
• Providing advanced events /incidents analysis to identify proper corrective activity or need of escalation
• Resolving complex events and incidents recognized by monitoring and customer to ensure stable operation of the system
• Executing advanced changes such as BO BI, BO DS environment installation, upgrades, patches etc. together with creation of runbooks to ensure proper adjustment of the system
• Executing BO and DB servers provisioning, configurations and installations, including installed add-ons