VMware Specialist

Knowledge of VMware virtualization technologies (vCenter, vSphere, ESXi, DRS, vMotion, HA, FT, DRS, SRM, CapIQ, VCM...)
- Knowledge of VDI technologies, VMware View, Citrix XenApp and Xendesktop
- Experience with Microsoft Operating Systems: Windows Server 2003 & 2008, Windows XP and Windows 7
- Experience with Storage Network Technologies and boot from SAN
- Technical knowledge of HP and IBM hardware, particularly blade technology, IBM Director, HP SIM
- Knowledge of Windows scripting / programming skills
- Excellent written and oral communication and technical documentation skills
- Ability to work in a fast paced, deadline intensive environment
- Self motivated and strong organizational skills

- Build, install, configure and maintain VMware products including ESXi servers, HA clusters and Virtual Center
- Provide advanced troubleshooting and problem resolution of the entire Virtualization Infrastructure
- Research root cause of problems and escalate to engineering and vendor support as necessary
- Develop, automate and implement operations best practices
- Perform Capacity Management functions
- Effectively collaborate with Server / Storage / Network / Data Center / Facilities / Audit / Compliance and PMO teams
- Manage problem and service tickets ensuring timely resolution to meet Service Level Agreements
- Follow established Enterprise change management procedures
- Participate in Business Continuation / Disaster Recovery infrastructure planning, building, and testing
- Must have the ability to understand and relate to new products, technology, strategy and be able to follow directions
- Must be able to provide project management that includes planning, documentation, meetings, conference calls, and reporting - Ability to conduct training sessions to share knowledge with peers and other support teams is necessary
- Must be available to work outside of normal business hours to fulfill production and project needs, provide 7x24 on-call support on a rotating basis