Backoffice Representative

Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.

We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.

- Higher education
- 1 year of demonstrated success in customer service with a preference for contact centre environment
- Self- starter that demonstrates strong work ethic
- Proficient typing, data entry and multi-tasking skills
- Knowledge of Microsoft Office Suite

Back office representatives are a crucial part of a contact center that is devoted to various types of administrative, support, and clerical activities that are essential to the function of the business.
Back office team will probe to uncover customer needs, identify solutions to meet requirements, follow up on open issues, and seek ways to add value while creating a remarkable experience for both internal/external customers.