Customer Support Specialist - French - Bucharest

Taxify is the fastest growing transport technology startup company in Europe & Africa with more than 3 million customers in 20 countries. We're building a smartphone app to book convenient and reliable rides at the tap of a button. We're currently setting up our customer success hub in Bucharest and it's the best time to join the rocket. We're hiring customer support specialists and team leads who are passionate about helping people and providing the best customer journey. You will make it easy and effortless for all Taxify users regardless of their country of location.

We really want you to:

Understand what does outstanding customer support look like and be ready to go the extra mile
Be always ready to put customers first, be passionate about helping others
Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
Be a hustler, not stopping after 20 obstacles a day
Have excellent spoken and written French & English, any other language is a plus
Be passionate about new technology and ridesharing

You will:

Represent Taxify in any French spoken market
Support all Taxify users and help them get the most out of our apps
Create loyal fans by showing them we really care
Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify's customer support
Be a key player in building a support team in a challenging hypergrowth environment

We offer:

Salary around 5,800 RON gross
Amazing experience working in one of the fastest growing start-ups in the world
Unique opportunity to shape the transport industry in Europe
No corporate BS
A super motivated and talented team to work with
Flexible working hours
Free Taxify credit!
If that sounds like you - please apply now!