Hospitality manager

Your daily activity consists in:

• Being present and connected with our members
• Being proactive in handling our members needs and requests
• Lead and supervise the front office operating team
• Managing sales objectives

• Security and cash handling procedures
• Promoting club’s services and facilities

Your management responsibilities will be:

• Serve as Manager on Duty as required
• Monitor staff performance and make recommendations for corrective actions
• Analyze members satisfaction data and develop plans to achieve goals related to members satisfaction scores
• Training and staff development to ensure all service standards are met
• Develop and maintain a team and family environment

Required Skills:

• Customer oriented and kind character
• 5 years’ experience in a similar department
• Strong Social – and communication skills
• Experience in Costumer Care
• English speaker
• University Degree
• Knowledge of Microsoft Office and CRM systems
• Interested in sports