Customer Care Representative – French, Cluj-Napoca

Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.

We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.

Candidate profile:
• Very good communication skills in French;
• Good communication skills in English;
• Customer service skills;
• Good MS Office skills;
• Attention to detail;
• Teamwork skills.

Responsibilities:
• Processing hotel bookings using specific applications;
• Communicating with client through phone, chat or email to ensure timely processing of booking requests;
• Updating the systems with relevant information;
• Quality and customer satisfaction metrics.

For details call 0758103467.