Team Lead in Pharma

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Employer: I.FUTURE
  • Customer Support - Client Service
  • Pharmacy - Health
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 16.11.2017
    Short company description

    I FUTURE belongs to a Group of companies with multinational presence across various parts of the globe.
    Our goal is developing individuals by building a strong foundation towards their employable future, supporting both personal and corporate goals.


    • Bachelor’s in Pharmacy/Science degree desirable;
    • 3 + years experience in Pharmacovigilance or 5+ years of experience in the healthcare industry, 1-2 years of experience in people management is desirable;
    • Fluent in English and at least medium level to German;
    • Good understanding of regulatory requirements, good Pharmacovigilance practices and ICH-GCP guidelines;
    • Technical proficiency with Microsoft Office suite applications;
    • Process Expertise;
    • Experience in managing operations, performance and transitioning processes;
    • Strong people management and leadership skills;
    • Excellent oral and written communication skills;
    • Focus on quality;
    • Ability to work across various domains;
    • Planning & Prioritizing;



    • Implement and promote use of consistent, efficient and quality processes to meet timelines and deliverables according to requirements and standard operating procedures;
    • Ensure compliance of operations with governing regulatory requirement;
    • Create, maintain and assume accountability for a culture of high customer service;
    • Ensure delivery of services meets or exceeds Service Level Agreements while working with Manager; QA and Service Delivery Manager.


    • Team Management;
    • Leaves and allocation of resource with PV;
    • Manage volume peak;
    • Maintain day-to-day operations.