Sef Proiect (Responsabil Anchete & Detectie)

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Angajator: Grup Renault Romania
Domeniu:
  • Controlul calitatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 15.11.2017
    Scurta descriere a companiei

    Grup Renault Romania

    Pasiunea este motorul Grupului Renault. Din pasiune pentru masini si pentru oameni avem astazi in Romania o gama completa de activitati prin care ii oferim fiecarui client vehiculul potrivit. Sa te alaturi Grupului Renault Romania inseamna sa iti poti pune amprenta in oricare dintre etapele de dezvoltare ale unui vehicul: design, proiectare, testare, fabricaţie, logistică, vânzare, post vânzare şi finanţare. Sa faci parte din echipa noastra inseamna sa participi la crearea vehiculului viitorului.

    Cerinte

    - Graduate engineer from Polytechnic / Specialization in Manufacturing Engineering / Automotive;
    - Language skills: French Advanced & Advanced English;
    - Good knowledge of computer and MS Office usage;
    - Basic knowledge about the auto industry and the Renault Group (projects, management systems, milestones);
    - Good communication skills and teamwork in projects;
    - Professional experience is an advantage in automotive industrial environment.

    Responsabilitati

    It contributes to the positive reputation of the Renault Group by ensuring the pilotage of data from customer satisfaction surveys for the Global Access Range.
    - Pilot the proper conduct of specific customer satisfaction surveys (NEVQS, Fast-Track, ESTEL) on technical and geographical perimeters of responsibility;
    - Provide preliminary syntheses, according to existing standards (format and content);
    - As a privileged interlocutor with the external market research agencies, ensure quality deliverables (encrypt customer complaints, sampling principles, planning respect) to internal clients;
    - Manages the processing of input data from the time they are received by the institutes until the delivery of the work files to the recipients (AESC, trades and corporate coordinators, other Pilot Surveys);
    - Update the survey databases;
    - Build reports and reviews based on customer satisfaction survey data available;
    - Contributes to performing punctual or regular analyzes for different internal clients.