Credit Controller (English C1)

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Angajator: Automatic Data Processing (ADP) Romania
  • Contabilitate Finante
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 18.04.2018
    Scurta descriere a companiei

    Do you want to be in the business of your success ?
    Join ADP, we provide employer services to 600,000 clients in 78 different countries worldwide, we pay approximately 31 million people around the world each payday.
    At ADP, we have a great story to tell, in a relaxed and friendly environment working on our growth with you, the best professionals .


    • Excellent written and spoken English
    • Communication and influencing
    • Time Management – strong ability to prioritise and meet deadlines
    • Problem solving
    • Flexible and supportive team member
    • Results orientated
    • Well organized
    • Experience of Microsoft Word and Excel
    • Must have some credit control experience or experience in a target driven environment
    • Ideally some Oracle experience
    • Ideally able to identify areas to improve efficiency, accuracy and propose and implement relevant changes


    • Contact all overdue clients (minimum of 30) on a daily basis mainly by phone
    • Review 31-60 days and 60+ days balances on a daily basis
    • Early contact, by phone, with new clients regarding set up fees
    • Influence clients to pay within agreed timescales to ensure accurate and timely cash collection as per age debt listing
    • Provide regular updates to targets and plans to achieve goals
    • Review payments through BACS, cheques and wire transfers on a daily basis
    • Log all client communication and update new contact details
    • Report on the top 40 clients on a weekly basis in a meeting with the team leader and UK Finance
    • Produce dunning letters and letters before legal action in line with the monthly checklist
    • Work with the Billing Officers to resolve promptly all relevant non payment
    • Provide the Money Movement team with relevant amounts to be collected through direct debit
    • Manage unallocated cash outstanding on the ledger, this includes communication with ADP Finance in India
    • Manage unallocated credit notes on ledger
    • Respond to clients and internal business associates on the Footprints system and shared Collections e-mail inbox, in line with agreed timescales and performance metrics
    • Assist the team leader with projects and ad hoc requests
    • Update process documentation monthly for any changes
    • Escalate concerns, difficulties and disputes to the team leader on a timely basis
    • Support other team members
    • Ensure the telephone is answered promptly and professionally