Acest job nu mai este activ!
Vezi toate job-urile Nokia active.
Vezi toate job-urile Service Analyst active pe Hipo.ro
Vezi toate job-urile in Telecomunicatii active pe Hipo.ro
Vezi toate job-urile in Vanzari active pe Hipo.ro
Incident ticket creation
Ticket assignment group monitoring (for own assignment group)
Fault resolution for tickets assigned to the Core Front Office team (originating from other Front Office teams or the Customer Care Organization)
Fault analysis and dispatch to the relevant teams (Other Front Office teams, Back Office teams, Field Service Organization etc.)
Ticket follow-up on incident tickets dispatched (follow-up responsibility lies with the originating team)
Post-implementation checks in regard to the Change Management Process
Fundamentals and architecture of circuit switch networks.
Fundamentals of protocols MAP, ISUP, INAP, CAP
Roaming principle knowledge is a plus
IP protocol knowledge is a plus
UNIX, Linux (RHEL) knowledge is a plus
German Language mandatory