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Develops/Facilitates Root Cause Analysis documentation and reports to internal and external teams of the RCA findings. Established and executes preventative maintenance routines and analyzes results for proactive activities to prevent incidents. Play the role of Technical Outage Manager, if required, to ensure effective coordination of resources involved in trouble resolution. Ensure successful implementation of permanent fixes in the network by creating emergency Change Management - according to customer-defined procedures. If appropriate, participate on change review boards in order to approve planned activity.
Fundamentals and principles of telecommunication networks 2G and 3G
Fundamentals and architecture of circuit switch networks, packet core is a plus
Good knowledge on following protocols MAP, ISUP, INAP, CAP
Good Knowledge of protocol analyzers Nexus Netview
Roaming principle knowledge
IP protocol knowledge is a plus
UNIX, Linux (RHEL) knowledge and basic scripting,
Experience on following products is required Nokia MSS DX200, Nokia MGW DX200.