Monitoring Officer
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Angajator: | ING Bank Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 09.11.2017 |
Remote work: | On-site |
ING Bank Romania is part of ING Group, a global international financial institution, which offers banking services to over 38.4 million individual customers, companies or institutions in over 40 countries.
Founded in 1994, ING Bank Romania is the fourth bank in the top 10 local banks, according to assets, and the only bank with organic growth, without acquisitions of customer portfolios or other banks. ING Bank Romania is a universal bank with over 1.7 million customers in three business segments: individuals (retail), SMEs and Mid-Corporate companies and Wholesale Banking.
ING's mission is to empower people to stay a step ahead in life and in business.
What you bring to the team
•Commitment to the team and the activity and attention to work procedures, events and alerts;
•The ability to quickly learn new applications, systems and IT procedures;
•Focus on collaboration, teamwork and customer service;
•Last 2 years of study or university degree (preferably IT, Engineering);
•Medium knowledge of MS operating systems and MS Office;
•Basic knowledge and understanding of networking;
•Technical documentation creating skills and data analysys.
Your day-to-day
•The Monitoring Officer tracks the ING operational systems and acts as defined in documented procedures;
•Executes periodical tasks (daily, weekly, monthly) or at request on operational systems accordingly to documented procedures;
•Is responsible for identifying, logging and complete management of events and alerts, in a timely matter, with the purpose of reducing duration of disruptions on the monitored and critical services;
•Assures that the shift changes take place accordingly to defined procedures.
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