Monitoring Officer

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Angajator: ING Romania
  • Banci
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 09.11.2017
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    ING is the largest online bank in the whole of Europe and a frontrunner in the transformation of banking. At ING, we believe all sustainable progress is driven by people with the imagination and determination to improve their future and the futures of those around them.

    Our story in Romania started in 1994. Here we pioneered the local banking industry, bringing new products and services for local corporate. In 2004, ING extended services to individual clients, with an innovative banking model – ING Self’Bank. Today, ING Romania has over 1,100,000 individual active clients and ING Home’Bank is rated as the best digital banking application.

    We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Sharing the purpose of empowering people to stay a step ahead in life and in business, since 2015, ING Tech Center develops banking solutions in the fields of Core Banking Development, Financial Markets and Data Management for ING Group, including ING Bank Romania. By using the latest methodologies in software development, our fast growing team gathers more than 500 tech enthusiasts who work for international projects that go beyond traditional banking.

    There has never been a more interesting time to work at ING.

    Why work for us? Here’s a snapshot of our perks:
    •People Development
    •Work from Home
    •Wellbeing Programs
    •Global Opportunities
    •Flexible Work Schedule
    •Staff Discounts
    •Agile Way of Working
    •Awesome Culture
    •Future-Oriented Banking


    What you bring to the team

    •Commitment to the team and the activity and attention to work procedures, events and alerts;
    •The ability to quickly learn new applications, systems and IT procedures;
    •Focus on collaboration, teamwork and customer service;
    •Last 2 years of study or university degree (preferably IT, Engineering);
    •Medium knowledge of MS operating systems and MS Office;
    •Basic knowledge and understanding of networking;
    •Technical documentation creating skills and data analysys.


    Your day-to-day

    •The Monitoring Officer tracks the ING operational systems and acts as defined in documented procedures;
    •Executes periodical tasks (daily, weekly, monthly) or at request on operational systems accordingly to documented procedures;
    •Is responsible for identifying, logging and complete management of events and alerts, in a timely matter, with the purpose of reducing duration of disruptions on the monitored and critical services;
    •Assures that the shift changes take place accordingly to defined procedures.