Utility Bill Associate (Night Shift 17:30-02:30) - Iasi Office

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

• Fluency in English
• Excellent computer skills and proficient in MS Excel
• Experience in business process area e.g. Customer Service, Economy, Banking is a plus
• Organized and self-motivated person
• Attention to detail and the desire to take responsibility for assigned customers
• Familiar with operating IT software and a working knowledge of Microsoft products

• Monitor and control the production on a regular basis
• Validate the platform performances and output accuracy
• Implement the client bespoke requirements, captured by the Accenture front office colleagues and ensure production according to expectations
• Ensure that the market knowledge is correctly implemented and represented in the platform
• Update and expand the industry knowledge in all the commodities required by the department for progression in European and non-European countries
• Monitor and coordinate the market updates of regulated and non-regulated charges in the company platforms and systems and deploy them directly when required in a timely and efficient manner
• Take part in all training exercises internally and externally
• Track and monitor the system performances and report any potential warning in terms of technical efficiency, speed of the system delivery, mismatch and errors, recognized in the system