Technical (online) support - level 2

Remember the last time you danced in a supermarket or while shopping for clothes? We are the ones playing that music for you.

Mood Media is the Global Leader in elevating Customer Experiences – combining Sight, Sound, Scent, Social Media and Mobile Solutions to create greater emotional connections between brands and consumers. Our clients include companies of all sizes and market sectors, from the world´s biggest brands to thousands of small businesses. Our solutions reach more than 150 million people every day at 500,00+ client locations in 106 countries.

University degree in Computer Science or related field
• Good TCP/IP / Networking skills
• Very good Linux and Windows command lines skills, Bash shell scripting
• Good knowledge of MySQL databases
• Good knowledge of DHCP/DNS
• Advanced knowledge in English a
• Ability to analyze and solve technical problems

Provide support services to all Mood Europe affiliates, sometimes being also directly in contact with our clients
• Follow up incidents where necessary (communicate with the internal departments on escalated issues)
• Investigate and solve technical issues regarding hardware or software failures
• Supervise and ensure the proper functioning of the online devices, using specific monitoring tools

Why MOOD?
• Professional, multicultural, open and friendly working environment
• Opportunity to learn new things and develop communication and technical skills (training provided)
• Flexible work schedule
• Health insurance package
• Motivating salary