QA Specialist Operational Compliance

About Inetum, Positive digital flow:

Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.

Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.

In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.

•Must have a well-developed technical knowledge across a broad range of IT topics
•Very strong quality focused mind-set and practical experience (e.g. ITIL Quality Lifecycle model)
•Broaden understanding of ITIL service management
•Capability to design and create KPIs /statistical reports
•Strong process & workflow management experience (e.g RACI)
•Fluent in English (C1 or B2)
•University degree

And it would be nice to have experience in one or more of these technologies/fields:

•ITILv3 Service management
•Adapt level of communication to various stakeholders
•Seeks clarification of risks before taking action
•Putting customers first
•Reliable: resilient, takes personal responsibility
We work with: OBIEE, Remedy, QA Compliance Suite.

•Service Acceptance Ensure that new and decommissioned GDC infrastructure, application and service components fulfill Operational Requirements / Service Acceptance Criteria through the implementation of quality gates in the build and decommissioning processes
•Operational Lifecycle checks & audits. Ensure that GDC infrastructure, application and service components are operated in accordance with Operational Requirements during their complete lifecycle through the periodical examination of components, processes and procedures
•Quality Governance Framework
•Develop and maintain processes and procedures to implement Operational Requirements and other standards and best practices. Provide central platform for Services Acceptance Criteria and Operational Requirements and manage them through processes and procedures to have them periodically reviewed
•Quality Improvement Initiatives
•Promote and support on improvement initiatives within the organization

Benefits:

Interesting salary conditions
Undetermined period of contract
Career plan (professional, academic and financial)
Medical insurance
Official training and certifications
English, French, soft skills training
Financial products training
Lunch tickets
Yearly professional evaluation
Financial benefits based in the company partnerships
Professional and friendly working environment
Professional infrastructure
Join a multinational team
Continuous training and development programs