CRM Analyst

About Inetum, Positive digital flow:

Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.

Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.

In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.

Experience in working with business requirements and detailing them into System level Functional Specifications
Analytical thinking
Ability to communicate functional level details to solution developers
Understanding of Applications mechanisms and Business processes/needs
Advanced knowledge of methodologies and tools for process optimization, analysis activities
User stories thinking/writing
Ability to quickly troubleshoot and establish functional issues in production
Organize solution testing with business users
Professional attitude, excellent communication skills, ‘can do’ attitude, proactivity

Analyzing requirements for business divisions
Creating functional specifications/user stories
Offering support to the development team
Participating in the testing phases to validate the deliveries before production

Interesting salary conditions
Undetermined period of contract
Career plan (professional, academic and financial)
Medical insurance
Official trainings and certifications
English, French, soft skills trainings
Lunch tickets
Yearly professional evaluation
Financial benefits based in the company partnerships
Professional and friendly working environment