Sales Support - English

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

For our client a well-known leader in personal systems and printing, we are looking for a Sales Support with English language.

Requirements:
- First level university degree or equivalent experience;
- Good command of English language – minimum B2 level;
- Typically 2-3 years of related experience (e.g. customer service, general support roles);
- Advanced communication skills with ability to convey medium impact messages clearly (verbal, written and presentation) to internal and external peers and management;
- Good command of PC and Microsoft Office pack.

Responsibilities:
- Offer support to account managers and country managers;
- Work closely with Sales and Bucharest country teams to ensure turn-around SLA / response deadline is met;
- Assist new comers as per request in completing their mandatory training/tasks;
- May assist in delivering trainings and/or presentations on general business matters or tools;
- Manage sales compensation activities on behalf of the sales force to minimize wherever possible the admin touch required by Sales People in ensuring that they are fully compensated based on their sales quota;
- Manage sales admin tasks on behalf of Sales Representatives;
- Analyze sales data and compiles information for reports (e.g. pipeline forecasting, sales compensation, shipment and margin, deal consumption); identifies trends and makes observations;
- Actively search for new solutions to improve the day-to-day activity and optimize the processes.

Job Code: 280817ALB