Technician Support IT – Level 1

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Angajator: Societe Generale European Business Services (SG EBS)
  • Customer support - Client service
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 23.11.2017

    Technician Support IT – Level 1

    Your Mission:

    The goal of this position is to help SG EBS end-users to properly work within SG environments from IT perspective.

    Your Role in a Nutshell:

    • Technical SPOC for SG EBS employees;
    • Create, delete, modify or reactivate accounts and or accesses for business and operational applications.
    • Remote Desktop Technical Support or On Site Support as per company’s business need.
    • Hardware, software and network support
    • Propose and implement the best and quickest solution for a IT request and/or incident
    • Coordinate all actions with the user and with each impacted local support team;
    • Participate to Knowledge Management Process
    • Improve IT processes as per business needs.

    A little about You:

    • You have expertise in using Microsoft Windows 7 and Microsoft AD
    • You have experience with Microsoft Office package (Excel, Outlook), VPN, SSO Security, VMWARE, CITRIX, SharePoint, Share drive
    • You are client oriented
    • You have good relationship and communication skills

    We also value:

    • Good command of French
    • Good working knowledge of English
    • Knowledge of TOIP Telephony/ Virtual Machines/ Printing solutions/Windows environment/Internet Protocol

    Besides a career what else we offer:

    • Yearly bonus per company policy
    • Competitive remuneration based on qualifications and seniority
    • Discounts for retailers
    • Medical services and life insurance
    • Private pension contribution
    • A modern working environment: open, informal, fun atmosphere
    • Continuous training and development programs (ACCA Certification, foreign language courses)
    • Work from Home 1 day/week

    Only selected candidates will be contacted for an interview, the rest of the applications are stored in the database of the company for future opportunities. All applications are considered strictly confidential.

    Société Générale European Business Services is looking for high standard professionals ready to commit on a long term basis, offering at the same time a wide variety of features such as expertise, challenging development opportunities in an international environment and the joy of a strong spirit.

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