Collections Associate with Swedish
Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
― Fluency in Swedish;
― Good understanding of English (B2);
― Experience with accounting systems, cash applications, customer service, SAP would be a plus;
― Competent Microsoft Office user: Excel, Word and Power Point;
― Ability to solve urgent matters and work under pressure;
― Ability to prioritize and schedule workload;
― Reliable, active approach striving for process improvement;
― Responsibility, accuracy;
― Team player.
― Contact customers via e-mail/phone/fax and initiate collection activities;
― Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles;
― Provide necessary information of credit worthiness to customer service when required;
― Manage the customer portfolio within the agreed credit terms and credit limits;
― Meet cash collection targets keep up-to-date;
― Deliver service in line with agreed controls and procedures.
― Input notes on payment agreements and follow-up actions;
― Reinstate accounts when payment is received;
― Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;
― Instigate legal proceeding (in-house or external) for accounts that require legal resolution;
― Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;
― Register invoice disputes;
― Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions.