Portuguese Customer Support
Acest job nu mai este activ!Vezi toate job-urile Computer Generated Solutions Romania active.Vezi toate job-urile Portuguese Customer Support active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in IT Hardware active pe Hipo.ro |
Angajator: | Computer Generated Solutions Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 26.10.2017 |
Remote work: | On-site |
Requirements |
� Proficient in Portuguese and medium English skills � Able to work independently and efficiently to meet deadlines; � Self motivated, detail-oriented and organized; � Experience with hardware and software issues; � Excellent communication (oral and written), interpersonal, organizational, and presentation skills |
Responsibilities / Acomplishments |
� Provide client support and technical issue resolution via phone and e-mail � Installing and configuring computer hardware operating systems and applications; � Troubleshoot system and network problems and diagnosing and solving hardware/software faults; � Provide support, including procedural documentation; � Respond within agreed time limits to call-outs; � Work continuously on a task until completion (or referral to third parties, if appropriate); � Prioritize and managing many open cases at one time; � Establish a good working relationship with customers and other professionals We offer: Professional Training Because we believe in lifelong learning and professional development we offer: • One month start-up training; • E-courses for keeping up with the novelty factor in our jobs; • Subscription to an online library that will provide reading material for your areas of interest. Performance bonuses We value improvement and professional achievement therefore we offer: • Incentives and also bonuses for our employees – financial and non-financial • The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS. • Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company. Other Benefits: • Private medical insurance • Undetermined contract • You will be part of a very dynamic industry • You will excel in your communication and negotiation skills |
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