Customer Service Representative with Spanish

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Vezi toate job-urile Customer Service Representative with Spanish active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: SalesConsulting
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • Cluj Napoca
  • Actualizat la: 26.10.2017
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    - fluency in Spanish
    - previous experience of or aptitude for Customer Service
    - good organizational skills
    - a working knowledge of MS Word / Excel
    - excellent communication skills and the ability to remain calm in all situations
    - ability to work on own initiative and under pressure in order to achieve deadlines
    - ability to adapt to a continuously changing environment and procedures

    Responsabilitati

    - respond to all customer enquires within given timescales, efficiently and effectively
    - develop and maintain a full technical knowledge of client products and services
    - be able to recognize when a problem or query should be transferred to another department or a more senior member of staff
    - deal with all correspondence as requested/required
    - responsible for logging of all calls accurately and in line with procedure
    - responsible for maintaining and updating all administration
    - consult product manuals and be able to advise customer of appropriate options / solutions

    Alte informatii

    Benefits:

    - in-house continuous professional training
    - free language improvement programs
    - real promotion opportunities
    - true career development insights
    - young, fresh, friendly and multicultural work environment

    * All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest !