Collection officer with Italian

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Angajator: Computer Generated Solutions Romania
  • Customer support - Client service
  • Vanzari
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 25.10.2017

    Candidatul ideal

    • Good command of Italian Language
    • Effective negotiation skills
    • Customer Service focus
    • Ability to adapt to change quickly and positively
    • Energetic, high achieving individual
    • Excellent written and spoken communication and interpersonal skills.

    Descrierea jobului

    Summary of the job:

    Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments.
    Acts as the liaison between creditors and customers and manages overdue accounts.


    • Collect payments on past due bills.
    • Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
    • Utilize computer systems to handle skip tracing.
    • Inform clients of overdue accounts and amount currently owed.
    • Attempt to collect payment. • Review terms of sale or loan documents.
    • Ensure all customer information is correct, including phone numbers and addresses.

    We offer: Professional Training Because we believe in lifelong learning and professional development we offer:
    • One month start-up training;
    • E-courses for keeping up with the novelty factor in our jobs;
    • Subscription to an online library that will provide reading material for your areas of interest.

    Performance bonuses

    We value improvement and professional achievement therefore we offer:
    • Incentives and also bonuses for our employees – financial and non-financial
    • The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.
    • Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

    Other Benefits:

    • Private medical insurance
    • Undetermined contract
    • You will be part of a very dynamic industry
    • You will excel in your communication and negotiation skills