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IFUTURE Romania is a recruitment company part of a multinational organisation Thakral Group from Singapore. We want to be the Solution Partner, positioning as the intermediate between the potential of the labor market and the specialized staff need from our portofolio clients.
The values which drives our activity are: Passion, Responsibility, Flexibility, Creativity.
Our goal is to provide high quality recruitment and consultancy services to interested candidates of the romanian labor market, by making them take the right step forward and match goals with individual plans.
• Very good IT-skills (MS Office), SAP;
• Proficient in German and English;
• Customer oriented and Flexibility;
• Previous experience in Call Center, IT Helpdesk;
• Excellent communication skills, persuasion and positive attitude;
• Logical thinking and analysis abilities;
• Capacity to organize and make decisions.
• Active involvement in the specific activites required by implementation of the Assisted Buying Hotline processes;
• Creating solving ticket in SMT and internal tool OTRS additional;
• Designing Assisted Buying Hotline processes;
• Preparing and validating process manuals;
• Verifying status of Purchase Orders, delivery delays;
• Providing 1st level support for escalations with suppliers;
• Performing changes in Purchase Orders;
• Work in a dynamic and global environment with many opportunities to grow and develop.