IT Helpdesk

Employer: I.FUTURE
Domain:
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 17.10.2017
    Short company description

    I FUTURE belongs to a Group of companies with multinational presence across various parts of the globe.
    Our goal is developing individuals by building a strong foundation towards their employable future, supporting both personal and corporate goals.

    Requirements

    • Bachelor’s degree (preferably in Business Administration, Accounting, Finance, Economics or related field;
    • Fluency in English and German;
    • Ability of cross-functional thinking;
    • Customer service and solution-oriented person;
    • Ability to work under pressure;
    • High degree of self-motivation;

    Responsibilities

    • 1st level IT support for a global team
    • Collect, document and handle orders, inquiries, mal-functions and problems;
    • Handle technical and user-specific questions;
    • Identify problems, fault analysis and problem solving;
    • Documentation and presentation of new solutions;

    Other info

    • Work in a dynamic and global environment with many opportunities to grow and develop.