IT Helpdesk

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Employer: I.FUTURE
Domain:
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 21.10.2017
    Short company description

    IFUTURE Romania is a recruitment company part of a multinational organisation Thakral Group from Singapore. We want to be the Solution Partner, positioning as the intermediate between the potential of the labor market and the specialized staff need from our portofolio clients.

    The values which drives our activity are: Passion, Responsibility, Flexibility, Creativity.

    Our goal is to provide high quality recruitment and consultancy services to interested candidates of the romanian labor market, by making them take the right step forward and match goals with individual plans.

    Requirements

    • Bachelor’s degree (preferably in Business Administration, Accounting, Finance, Economics or related field;
    • Fluency in English and German;
    • Ability of cross-functional thinking;
    • Customer service and solution-oriented person;
    • Ability to work under pressure;
    • High degree of self-motivation;

    Responsibilities

    • 1st level IT support for a global team
    • Collect, document and handle orders, inquiries, mal-functions and problems;
    • Handle technical and user-specific questions;
    • Identify problems, fault analysis and problem solving;
    • Documentation and presentation of new solutions;

    Other info

    • Work in a dynamic and global environment with many opportunities to grow and develop.