IT Ops Engineer
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ING Romania is part of ING Group, a global financial institution with a strong European base, offering banking services. We draw on our experience and expertise, our commitment to excellent service and our global scale to meet the needs of a broad customer base, comprising individuals, families, small businesses, large corporations, institutions and governments.
ING Romania was established in 1994 and pioneered the local banking industry, bringing new products and services for local corporates. In 2004, it extended services to individual clients, with an innovative banking model – ING Self’Bank. Today, ING Romania has over 1,100,000 individual active clients and ING Home’Bank is rated as the best digital banking application.
ING Software Development Center in Bucharest, is a global hub for technology & innovation, developing scalable IT solutions across ING, in areas such as Core Banking, Big Data, Financial Markets etc. Now a key Transformer in the field of technology, ING Software Development Center started as a Profile Center of Excellence, but has rapidly grown into a global hub and the main provider of IT solutions for ING Group. The hub was opened in 2015 and it is currently working with 11 countries.
Our customers are at the heart of what we do and our purpose is to empower people to stay a step ahead in life and in business.
What you bring to the team
A University degree in Cybernetics, Econometrics, Computer Science or equivalent
2+ years of IT Operations/Automation/Support experience
Experience in automated testing, deployment, monitoring, IT vulnerabilities management
Experience in Bash scripting
Familiarity with tools like Confluence, JIRA, Git, Jenkins, Maven, Logstash, kibana/grafana, Tivoli scheduler
Experience or affinity with IT Risk & Security concepts
Being able to overcome resistance, work in short sprints, work closely with diverse teams
Good communication skills in English
Strong analytical skills, proactivity and willingness to share knowledge with others
Your key competencies:
Excellent team player in an international team, quality focused, service oriented
You are curious and focused on learning
You have a good understanding of banking in general or you are passionate about learning it.
You have experience in Continuous Delivery.
ING is looking for an enthusiastic IT Operations Engineer who is technically passionate, solution-focused and able to improve the platform and delivery automation. Ensure and support a stable, secure and performing Customer Domain application. The Customer Domain is part of a larger Client, Reporting and Integration domain with around 200 IT Engineers. There are several key applications, amongst which BCD (Bank-wide Customer Domain) which consists of 75 underlying applications, consisting of 500 reusable components, which work together in one ecosystem.
Together with your IT colleagues in Amsterdam you will support and run the internationally used Vantage application
Take care of incident management, and root cause analysis in case of unavailability and data quality issues. You communicate directly with users on this from Amsterdam, London, Brussels, New York and Singapore.
Implement and work with the latest tooling with a strong focus on performance, stability and security
Find opportunities to automate the testing of existing features, performance and security as well as the automation of deployments, monitoring, and more. This is a keu responsibility of the Operations Engineers.
IT Risk & security controls need to be put in place and accurately documented.
Through Agile/Scrum you bring live new sprint releases every 2-4 weeks.
We expect you to be responsible and take ownership. Be open, honest, communicate clearly (in scrum ceremonies and also outside) and most importantly be eager to learn and proactively improve, yourself, the team and the ecosystem around you.