Collections Analyst- English/ Italian

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  • Asigurari - Intermedieri financiare
  • Banci
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 20.03.2018
    Scurta descriere a companiei

    Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.


    - Excellent communication skills
    - 1-3 years’ experience in a similar role
    - Fluent in English and Italian
    - Knowledge of Windows and Microsoft Office (especially Excel)
    - Ability to work to deadlines and targets
    - Able to communicate with higher level management

    Desirable Requirements:
    - Financial background and education


    - Responsible for a designated area of a specific ledger
    - Chase of overdue via telephone, email, letter
    - Ensure accounts are chased on a daily basis, daily customer contact in order of cleaning up the open positions
    - Assist in the recovery of debt through the legal proceedings
    - Achieve weekly/monthly cash collection targets
    - Deal with queries from internal / external customers in a timely manner
    - Co-operate closely with credit clearing, sales, customer care and tech. support