Model scrisoare de intentie. Descarca modele pregatite de specialisti dn care merita sa te inspiri
Front Office Supervisor
Acest job nu mai este activ!Vezi toate job-urile Personnel Outsourcing active.Vezi toate job-urile Front Office Supervisor active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in Secretariat - Administrativ active pe Hipo.ro |
Angajator: | Personnel Outsourcing |
Domeniu: |
|
Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
|
Actualizat la: | 18.10.2017 |
Remote work: | On-site |
Personnel Outsourcing, companie de recrutare si leasing de personal, de 10 ani pe piata din Romania cu doua branch-uri la nivel national ( Bucuresti / Brasov), suntem o companie intr-o constanta dezvoltare in domeniul resurselor umane integrate.
Cerinte
• Strong communication skills (verbal, listening, writing);
• Proficiency in English; knowing a second foreign language represents an advantage;
• Previous experience in hospitality industry is required;
• Computer skills and ability to use standard software applications;
• Strong planning and organizing skills able to drive results and high standard in operations;
• Strong problem-solving and effective decision making skills;
• Strong leadership skills;
• Ability to acquire and maintain relationships e.g., employees, guests;
• Effective influence skills and good negotiation skills.
• The Front Office Supervisor manages the day-to-day operations of the Front Office department while perfectly displaying hotel standards and being a brand ambassador;
• Is responsible for the front desk operations, making sure that the highest levels of service are maintained, while ensuring the efficient and effective operations of the Front Desk;
• Greet the guests and respond to their inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns;
• Monitors and assess service and satisfaction trends, evaluates / address issues and make improvements accordingly;
• Follow up with guests regarding satisfaction with guest-related issues;
• Monitors and develop team member performance by providing supervision, scheduling, conducting counseling and evaluations and delivering recognition;
• Assist other employees to ensure exceptional guest service.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Front Desk Consultant Aplica fara CV | |
Assistant Front Office - Part time 4h (f/m) BUCURESTI, | |
Front Office Assistant Aplica fara CV | |
Vezi job-uri similare (209) |
Raporteaza eroarea la