Team Manager - ITALIAN - Bucharest

CCC este una dintre companiile de top din Europa care ofera servicii de customer, la cel mai inalt nivel.
Echipa CCC cuprinde in prezent peste 8.500 de profesionisti, in 22 locatii in 11 tari, oferind servicii internationale de customer service la cel mai inalt nivel.

We are looking for:
• Experience on the position of at least 1 year with good track record
• ITALIAN language fluency / medium on EN
• Excellent spoken and written communication abilities
• The ability to work and improve the results of the team
• Attention to details and work with precise deadlines
• Drive for the results
• Team player
• The ability to constantly motivate and account for the results as well as doing analysis on what is not working & propose solutions to improve
• The ability to constantly motivate and account for the results as well as doing analysis on what is not working & propose solutions to improve
• Very well organized and always capable to shift between different priorities according to the results
• Sales skills
• Leading a team with different nationalities and culture & able to communicate on all levels
• MS-Office skills

We are looking for a competent person for the Team Management position within an inbound project, one of the largest private telecommunications providers in Switzerland, that covers the full range of telecommunications: mobile, landline network, Internet and digital TV. The project focuses on it's customers' needs and satisfaction to delight them with innovative products and services.

We will offer:
• Stable job: Permanent labor contracts
• Attractive salary package
• Meal tickets shall be granted monthly
• Private medical insurance coverage
• Flexible schedule: M-F 09:00-17:00 (just 1 week 15:00-23:00, every 6 week also one weekend)
• Personal and professional development
• Working environment at international standards
• Special discounts provided by our partners in different industries (Banking, Gym & Fitness)

CCC is one the leading companies in providing professional customer care in Europe. More than 5.000 service professionals in 17 locations in 8 countries deliver international customer service solutions on the highest level.