Junior Security Administrator
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Stefanini IT Solutions was founded in Brazil by Marco Stefanini in 1987. Today, Stefanini is a global services provider, delivering offshore, onshore and nearshore outsourcing, IT consulting, systems integration, application and strategic staffing services to mid-size and large companies around the world.
Service-now administration : Application access Catalog items; Approvers in workflows; Create simple workflows
Manage ePO (McAfee) console: administer ePO console; End client and server scope; requests and incidents resolving; weekly & monthly reporting.
Optimize processes around antivirus / malware administration with internal and external counterparts (. Governance, L3 support).
Responsible of implementing and testing on product updates
Security checks (manual or automatic) on a weekly and monthly basis.
Tracking of delivery of testing done by super users/users/BST (track whether testing was done according to plan).
Recurring monitoring activities on system status (run existing checklists and report on any findings)
SLA / OLA reporting: volume reporting (ticket/incidents/etc...), content reporting.
Minimum of 2 years’ experience in the Security administration in a large scale organization.
Experience in managing global security projects.
Knowledge of ITIL processes and framework (. ITIL v3 certification) preferable.
Security certifications are preferable.
Service-Now product experience configuration it would be a plus.
Flexible and adaptable with excellent ability to work cross functionally within an organization.
Proven ability to self-manage and work with minimal supervision
Experience managing multiple projects and tasks
Proven process analysis and improvement skills
Excellent coordination, negotiation skills, and extensive problem solving skills
Ability to effectively prioritize and execute tasks in a complex environment
Excellent written and oral communication and interpersonal skills.
Fluent in English (verbal and written).