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Customer support - German and English
Acest job nu mai este activ!Vezi toate job-urile Valoris Center active.Vezi toate job-urile Customer support - German and English active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | Valoris Center |
Domeniu: |
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Tip job: | full-time |
Nivel job: | Student/Absolvent |
Orase: |
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Actualizat la: | 29.04.2018 |
Remote work: | On-site |
La Valoris Center apreciem performanța, proactivitatea, abilitățile de leadership, dorinta de progres si mai presus de toate pretuim oamenii.
Angajatii nostri reprezintă cel mai bun atu al companiei.
Required skills:
• Good analytical and problem solving skills;
• Advanced knowledge of english and medium german language.
• Logical thinker;
• Up-to-date technical knowledge;
• Ability to deal with difficult callers;
• An in depth understanding of the software and equipment your customers are using;
• Good interpersonal and customer care skills;
• Good accurate records keeping;
Some tasks you may be involved in include:
• Working with customers to identify computer problems and advising on the solution;
• Logging and keeping records of customer queries;
• Analysing call logs so you can spot common trends and underlying problems;
• Updating self-help documents so customers/employees can try to fix problems themselves.
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