Reward & Benefits Specialist

Employer: I.FUTURE
Domain:
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 21.09.2017
    Short company description

    I FUTURE belongs to a Group of companies with multinational presence across various parts of the globe.
    Our goal is developing individuals by building a strong foundation towards their employable future, supporting both personal and corporate goals.

    Requirements

    • At least 3 years experience;
    • Fluency in English language;
    • Desirable Customer Service experience;
    • Experience with MS Office tools and data manipulation tools, Excel, etc.
    • High quality and accurate administration of HR services and processes, as appropriate to the role and customer need;
    • Understands the total reward principles and how to apply Compensation and Benefits solutions across the short and long term;
    • Demonstrates excellent verbal and written communications across different audiences and channels.

    Responsibilities

    • Assists with the resolution of complex Employee queries related to Reward & Benefits;
    • Is responsible for processing transaction requests and group changes e.g. annual bonus schemes;
    • Provides specialist technical expertise for the implementation of Reward & Benefits initiatives;
    • Coaches and provides feedback and training to upskill the junior population to more effectively answer
    • Reward & Benefit related queries in line with the aim of BAT’s Channel Strategy to resolve HR queries at lower tiers;
    • Proactively manage Reward and Benefits technology solutions using the HR procedures and guidance available to them;
    • Monitors own performance against service standards to ensure that support and services are provided in line with established SLAs & KPIs;
    • Ensures the collection, maintenance, accessibility and relevance of HR knowledge and content related to specialist area.