FRENCH Pre-employment language training (free)

Employer: TELUS International
Domain:
  • Customer Support - Client Service
  • Education - Training
  • Internship
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 30.11.2020
    Short company description

    TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members as well as delivery centers across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.

    The company's solutions cover customer experience, digital transformation, content moderation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling all stages of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, and healthcare industries.

    The company serves clients in over 50 languages. TELUS holds a ~63% interest in TELUS International with Baring Private Equity Asia and Competence Call Center management holding the remaining ~33% and ~3%, respectively. Learn more at: telusinternational.com”

    Requirements

    To get onboarded in TELUS Language Academy, you should have:

    -A basic, beginner level of French

    -A medium or advanced level of English

    -Genuine interest to improve your French skills and a positive, can-do attitude to go with it

    -Availability to work on an afternoon night shifts job after graduating TELUS Language Academy

    Responsibilities

    What is TELUS Language Academy?

    TELUS Language Academy is a free, intensive pre-employment program aimed at developing the French language skills of the candidates who apply for a position at TELUS International Europe.

    Throughout the training period, you will benefit from a fixed-term employment contract.


    Format of the training:

    This is an intensive program running for 5 weeks, 8 hours per day, Monday to Friday.

    The 200-hour training includes weekly presentations, recaps, simulations and final exams.


    Performance criteria at the end of the course:

    - Accuracy and fluency in French

    - French grammar skills, both in writing and speaking

    - Proper pronunciation

    - Communication skills with native speakers