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Stefanini IT Solutions was founded in Brazil by Marco Stefanini in 1987. Today, Stefanini is a global services provider, delivering offshore, onshore and nearshore outsourcing, IT consulting, systems integration, application and strategic staffing services to mid-size and large companies around the world.
• At least 3 years of experience in a Reporting environment;
• Experience in a Servicedesk environment is an asset
• MS Excel and MS PowerPoint proficient;
• Knowledge of Power BI and SQL query codes is an asset;
• Organized, analytical, result-oriented, project management abilities ;
• Resistant in performing for deadlines
• Good communications skills
• Good skills to assess, analyze and understand the business needs;
• English proficiency
The ideal candidate for this position will easily identify the reporting needs and provide the solution to facilitate the use of data and analysis in order to support management in operational decisions.
• To deliver periodical and ad-hoc reports related to Service delivery activities;
• To ensure the reports meet accuracy, performance, usability and functional requirements;
• Deliver reports and analysis in a timely manner
• Assist the report users when needed in order for then to have a better understanding of the data
• Collect data from the business and support functions
• Collaborate with the business and support functions in the implementation of a centralized reporting tool
• Help setup a forecasting process
• Act as backup for colleagues with different task sets