Angajam studenti/absolventi vorbitori de franceza - Part-time/ Full-time

Angajator: Vauban
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 20.09.2017
    Scurta descriere a companiei

    Vauban is a great independent Romanian Group with more than 9 years of sustainable and healthy growth. We do focus on innovation, learning, entrepreneurship and capacity to find new solutions. The company figures are +300 consultants, +100 clients, having locations in Romania and France.
    Our teams daily deliver Technology Services as consultancy (missions at clients’ premises), and also from our delivery center (integration & application development in digital and BI, Software as a Service management, Production, security and infrastructure).
    Vauban is also the Romanian partner with Top premium software editors, leader in data governance and security, being responsible to integrate the solutions and to ensure local support.

    Cerinte

    Franceza mediu-avansat(B1-B2)
    Persoana comunicativa, organizata
    Posibilitate de a lucra part-time sau full-time in intervalul 9:00-17:00

    Responsabilitati

    -Gestionarea solicitarilor primite pe mail sau telefon din partea utilizatorilor grupului
    -Inregistrarea tuturor solicitarilor in sistemul intern de evaluare al angajatilor
    -Consilierea clientilor in directia utilizarii optiunilor de self service
    -Escalarea solicitarilor utilizatorilor care depasesc zona de competenta catre nivelul superior
    -Urmarirea rezolvarii solicitarilor aflate in stadiu de asteptare si actualizarea permanenta a statusului
    -Respectarea procedurilor interne in ceea ce priveste prioritizarea urgentelor ce vin din partea utilizatorilor

    Alte informatii

    -Conditii salariale motivante
    -Bonus anual de performanta
    -Asigurare medicala
    -Bonuri de masa
    -Posibilitate de cursuri
    -Mediu de lucru multicultural
    -Locatie WestGate - metrou Preciziei