Assistant with English

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  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
  • Magurele
  • Actualizat la: 10.11.2017
    Scurta descriere a companiei

    Connections is a technology consulting, solutions and services firm.

    We help our employees to grow, adapt, innovate, and create in a constantly changing technology & business landscape.

    Toogether with our tech-savvy software engineering experts, with a track record of innovation
    and digital business process transformation, we lead our clients through the perfect storm of innovation.


    • Proficiency in English language;
    • Knowledge of and/or experience supporting Windows and MS Office products;
    • Excellent troubleshooting capability;
    • Previous successful customer service experience is considered an advantage;
    • Strong analytical, technical, problem solving and organizational skills;
    • Strong written and oral communication skills;
    • Team player, self motivated, organized, detail oriented and able to handle changing priorities;


    • Answer incoming calls and log all customer questions and issues accurately and efficiently into ticketing system;
    • Troubleshoot hardware, software and network related issues;
    • Escalate problems to the next level of support when necessary;
    • Data extraction and processing
    • Monthly reports

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