Service desk technician with English and French Timisoara

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Angajator: ManpowerGroup Romania
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • Timisoara
  • Job la nivel national
    Actualizat la: 05.10.2017
    Scurta descriere a companiei

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

    Cerinte

    Spoken languages: advanced English and upper intermediate French level.
    Previous service desk and customer care experience.
    Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
    Availability to work in shifts 27/7

    What we offer:
    Financial package: salary, meal tickets
    Medlife medical insurance
    3 to 8 weeks of training at the beginning of the contract, language classes
    Central building office

    Responsabilitati

    - Provide first line IT technical support (windows, office, IOS) with accurate and creative solutions to customer problems
    - Research, resolve, and respond to general issues (office, windows, outlook, internet) received via telephone calls and e-mails from different kinds of customers
    - Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
    - Demonstrate excellent customer service at all times