Customer Service Reprezentative with Italian

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Angajator: Convergys Romania
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Timisoara
  • Actualizat la: 12.01.2018
    Scurta descriere a companiei

    130,000 Employees. Unlimited Opportunities.
    As one of the largest global players in the contact centre industry, with over 130,000 employees worldwide, you’ll be joining a team of people who are passionate about delivering great experiences for customers - a team that is trusted to run customer services, technical support and sales operations for household names in Financial Services, Telecommunications, Retail, Technology and Utilities.

    Now established in Romania for over 6 years, we’re looking for people to support our continued growth across our Locations in Timisoara and Cluj.

    We offer a supportive environment where people can learn and grow with us, with first class training and career pathways to take you where you want to go. Furthermore we provide great, flexible way of learning on the job, and developing new, specialist skills to help you become a master at what you do. We believe in supporting our emerging talent, that’s why over 80% of our managers are home-grown, and a great number of people took the next step in their career with us last year.

    Walk into any of our contact centres and you’ll feel the buzz and energy about the place. There's always loads going on, from fun days to fundraisers, to smaller team events. There's something for everyone, and we’d love you to be part of it


    •advanced level of written and verbal communication skills in Italian and basic English
    •client oriented
    •basic PC knowledge – the ability to navigate the web
    •typing skills
    •excellent communication skills


    •offering customer support over the phone, chat and E-mail to clients in Italian language
    •respond promptly to customer inquiries
    •maintain customer relationship

    Alte informatii

    •attractive salary package + bonuses
    •flexibility and possibility to work in shifts within the working hours
    •meal tickets
    •private health services
    •working in an international environment with Italian usage on a daily basis
    •career development opportunities