Analist servicii client

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Angajator: CONNECTIONS ROMANIA
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 04.10.2017
    Remote work: On-site
    Scurta descriere a companiei

    Connections Consult is a European innovative tech company, founded in 2005, in Bucharest. Over the past 10 years, the company re-invented several times, passed through different stages and gained robustness and maturity. Now, Connections is ready for new challenges.

    Connections offers businesses the possibility to improve and align with current digital trends, by using technology tools to boost their strategical KPI and adapt to global market challenges.

    Connections marks, in 2016, the first steps of regional expansion with opening offices in Belgrade, Serbia and Sofia, Bulgaria.

    Connections brings together RPA, Cognitive Computing and Artificial Intelligence to design, architecture and deliver best in-class digital business solutions.

    Connections has built up an integrated service model, based on market’s needs and internal competencies. Our service portfolio embeds Software Development, BPO & Automation and System Integration verticals.

    Cerinte

    - Advanced English
    - Very good Excel knowledge (VBA, VLOOKUP);
    - Familiar with PowerPoint and Word functions;
    - Analytical thinking, organised, attention to details;
    - Ability to work with large amount of information;
    - High working speed;
    - Good communication, easily getting adapted to different tasks and environments.

    Responsabilitati


    • Processing and loading price lists in Optima

    • Checking that all products from the database are available in Optima and conducting follow-up for the ones that are not yet available in Optima
    • Checking the promotions that are open and must be closed in Optima
    • Running reports from Promo Planning Tool and sending them to the users who need them

    • Running reports on how much money was generated, planned and paid

    • Checking price differences on customer invoices

    • Running reports from Optima, loading them into another application in order for the IT Volume Report the be extracted
    • Calculating accruals from the end of the fiscal year and sending them for validation
    • Defining and updating PPG(Promo Product Group) in Optima
    • Loading the allocations in SAP and extracting the reports with them
    • Defining and changing the promo plans and funds and contractual funds in Optima
    • Checking that the promotions approved are correct and confirming them if they are
    • Rejecting the promotions if they are incorrect and conducting follow-up with their users to correct them

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