Back office Regional support officer – located in Timisoara

SIGNAL IDUNA Group is one of the largest financial groups in Germany. Founded over 110 years ago, SIGNAL IDUNA Group has earned an excellent reputation as a strong and reliable provider of insurance and financial services, offering a wide range of solutions (insurance, banking and investment) to individual and corporate clients.

SIGNAL IDUNA is currently present in the insurance markets of Germany, Poland, Hungary and Romania.
SIGNAL IDUNA Romania started its operations in 2008. The company's portfolio includes private health insurance for individuals and companies, life insurance, accident insurance. Starting 2022, the company is offering a full range of general insurances for both individuals and companies through its subsidiary, SIGNAL IDUNA ASIGURARI.

In the SIGNAL IDUNA team, we associate ourselves with innovation. Trust is the value without which we couldn't achieve our goals. Commitment is what determines us to take responsibility for our decisions and work. Through
the openness we show, we always ask for and offer feedback, seeking to constructively address the diversity of opinions. In addition to all the above, you must know that our humor is contagious. We encourage diversity and
out-of-the-box thinking! Join us now to learn and grow!

Very good oral, written and interpersonal communication skills;
A desire to learn continuously, pick up new skills and increase your knowledge;
Enthusiasm, passion and the determination to succeed;
Initiative to solve problems;
Experience in cold calling and lead generation would be a plus;
Computer skills (MS Office suite, ability to conduct searches on the internet, etc.)
Good command of English.

Prospecting the local market in order to generate new business opportunities (B2B);
Following up on marketing lead generation campaigns (both telephone and email) for specific market sectors;
Summarizing feedback on lead generation campaigns to improve the effectiveness of marketing campaigns;
Conducting online research activities of both organizations and individuals, in order to identify new leads;
Ensuring that Sales Pipeline and other reporting systems (are continually and accurately up to date;
Maximize customer satisfaction & retention by upholding excellent relation with partners (clients, colleagues);
Develop long term relationships and manage communication at high professional standards both via email or phone; ensure prompt and accurate correspondence with partners;
Solve administrative issues for existing customers with proactivity and throughout collaboration with all relevant company departments;
Provides administrative support and follow-up with all parties (clients, SI RO operational departments) regarding sales offers and account management issues;
Prepare monthly, annual or any ad-hoc reports for existing customers.