Service and Contract Manager

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Angajator: DB Schenker
Domeniu:
  • Contabilitate Finante
  • Juridic
  • Vanzari
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 29.09.2017
    Scurta descriere a companiei

    DB Schenker Romania face parte din grupul DB Schenker, divizia de transporturi si logistica integrata a Deutsche Bahn.
    DB Schenker detine locuri de top in serviciile de transport maritim si aerian, cea mai densa retea de transport rutier precum si expertiza feroviara a celei mai mari companii Europene de transport feroviar.

    Cerinte

    Strong experience with service management methodology (e.g. SLA’s, tracking of performance and service quality);
    At least 5 years of work experience;
    Profound controlling knowledge on Profit &Loss categories;
    Highly analytical, accurate and systematic working style;
    Intercultural knowledge and sensitivity;
    Excellent Business English - written and spoken;
    Professional usage of Microsoft suite (especially Excel).

    Responsabilitati

    Drive implementation of service management concept in regards to performance management, SLAs/KPIs, dashboards and reporting routines;
    Run and continuously develop monthly charging of services in alignment with customers, our central GBS unit in Germany and other involved departments like Accounting and IT;
    Maintain and further development general and customer specific Business Contingency Plans;
    Support local Controlling on monthly closings, budgeting and forecasting.