Support Technician with Spanish & English

Angajator: Guillemot
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 19.09.2017
    Scurta descriere a companiei

    Guillemot Romania is part of the Guillemot Corporation, owner of the Hercules (www.hercules.com) and Thrustmaster (www.thrustmaster.com) brands.

    Cerinte

    Guillemot Corporation is looking for Support Technicians with Spanish & English for its Technical Support department based in Bucharest.

    Your profile:

    - Fluency in Spanish is a must. A good level of English is also mandatory. Other languages are a plus.
    - General technical knowledge. In-house trainings will compensate for any missing or incomplete knowledge.
    - Interpersonal and communication skills, customer oriented
    - Ambitious and motivated
    - Willing to learn new technologies

    Responsabilitati

    - You will work as company representative in relation with customers and you will use support systems and technical functional knowledge to remotely resolve technical issues
    - You will solve the queries of the customers for the company’s products (Hercules & Thrustmaster) by offering solutions that respect the existing quality and efficiency standards
    - You will treat customer queries via phone and/or e-mail in accordance with the internal existing procedures

    Alte informatii

    Benefits:
    - Weekly fruit supply
    - Performance bonus
    - Meal vouchers
    - Taxi vouchers
    - Free gym access
    - Cafeteria access
    - Flexible schedule