Support Technician with French

Angajator: Guillemot
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 19.09.2017
    Scurta descriere a companiei

    Guillemot Romania is part of the Guillemot Corporation, owner of the Hercules (www.hercules.com) and Thrustmaster (www.thrustmaster.com) brands.

    Cerinte

    Guillemot Corporation is looking for Support Technicians with French for its Technical Support department based in Bucharest.

    Your profile:
    - Fluency in French is a must. Other languages are a plus.
    - General technical knowledge. In-house trainings will compensate for any missing or incomplete knowledge.
    - Interpersonal and communication skills, customer oriented
    - Ambitious and motivated
    - Willing to learn new technologies

    Responsabilitati

    - You will work as company representative in relation with customers and you will use support systems and technical functional knowledge to remotely resolve technical issues
    - You will solve the queries of the customers for the company’s products (Hercules & Thrustmaster) by offering solutions that respect the existing quality and efficiency standards
    - You will treat customer queries via phone and/or e-mail in accordance with the internal existing procedures

    Alte informatii

    Benefits:
    - Attractive salary
    - Performance bonus
    - Meal vouchers
    - Taxi vouchers
    - Weekly fruit supply
    - Free gym access
    - Cafeteria access
    - Flexible schedule