NOC Engineer
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Angajator: | ZTE Services Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 13.09.2017 |
Remote work: | On-site |
ZTE este unul din liderii la nivel mondial in dezvoltarea, producerea si furnizarea solutiilor si echipamentelor de telecomunicatii avansate.
Cerinte
Bachelor degree / Students in their final year of bachelor's studiesTelecom / IT - preferred;
Knowledge in telecom technical domains;
Good command of English and Franch;
Able to work independently and efficiently;
Ability to multi task with ease and professionalism;
Excellent written and verbal communication skills are required;
Self motivated, detail-oriented and organized;
Available to work in 24x7 shift rosters.
24x7 real time network monitoring & surveillance, initial troubleshooting and escalation;
Telephone support for field service professionals;
Identify service degradations associated with network events ; assess the impact and initiate corrective actions;
Provide services fully compliant with the Working Level Agreements (WLA);
Provide support, including procedural documentation;
Prioritize and manage several tickets at one time;
Establish a good working relationship with customers and other professionals.
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