NOC Engineer

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Angajator: ZTE Services Romania
Domeniu:
  • IT Hardware
  • IT Software
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Timisoara
  • Actualizat la: 13.09.2017
    Remote work: On-site
    Scurta descriere a companiei

    ZTE este unul din liderii la nivel mondial in dezvoltarea, producerea si furnizarea solutiilor si echipamentelor de telecomunicatii avansate.

    Cerinte

    Bachelor degree / Students in their final year of bachelor's studiesTelecom / IT - preferred;
    Knowledge in telecom technical domains;
    Good command of English and Franch;
    Able to work independently and efficiently;
    Ability to multi task with ease and professionalism;
    Excellent written and verbal communication skills are required;
    Self motivated, detail-oriented and organized;
    Available to work in 24x7 shift rosters.

    Responsabilitati

    24x7 real time network monitoring & surveillance, initial troubleshooting and escalation;
    Telephone support for field service professionals;
    Identify service degradations associated with network events ; assess the impact and initiate corrective actions;
    Provide services fully compliant with the Working Level Agreements (WLA);
    Provide support, including procedural documentation;
    Prioritize and manage several tickets at one time;
    Establish a good working relationship with customers and other professionals.

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