Account Manager with Turkish

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. The company is profitable, has over EUR 100m in annual revenues, and has 700 employees in offices across ten countries in Europe, Asia and the US. EveryMatrix was founded in 2008 and remained a founder-owned private company.

Genuine curiosity about gaming and a good understanding of the online industry;
Experience with management of client relationships;
Experience working with key functions in an online business such as marketing, affiliates, customer service, payments, content, and development;
Experience in data-based performance analysis, reporting and statistics;
A familiarity and understanding of the software development life-cycle and software release management;
Excellent English written and oral communication skills;
Experience from the IT/Telecoms or similar technical field is a plus;
A technical understanding of web services is desirable;
Advanced Turkish skills.

To provide account management and support for clients;
To work with clients in optimizing ROI across gaming products;
To collect, verify and rank clients’ non-technical and technical requirements for new product features and
functions;
To present new product upgrades and functionality and to ensure clients have an understanding of the product development roadmap;
To manage in an efficient and timely manner all operational issues that impact the smooth delivery of the service to clients;
To work with clients to ensure the continual improvement of all aspects of the service for all parties;
To assure the confidence of your customers and build long term relationships;
To act as an internal advocate for the client;
To generate ideas on the development of the platform and products, while also providing feedback for assisting in the continuous development of the service;
To conduct training sessions with new clients;
To review and analyze data in order to identify key usage trends.
To perform business reviews and create growth plans for clients. 

Perks and benefits:

An ever-growing IT library;
Flexible schedule;
We provide a daily catered lunch;
We hold team building activities and office parties throughout the year;
We offer you a health insurance package;
You will be part of a young and pleasant work environment;
Massage at work;
We lighten up our workplace with an entertainment corner.