Customer Support with English

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. The company is profitable, has over EUR 100m in annual revenues, and has 700 employees in offices across ten countries in Europe, Asia and the US. EveryMatrix was founded in 2008 and remained a founder-owned private company.

Good written English skills (mandatory);
Clear and positive communication skills;
Active listener;
Internet browsing is no mystery to you and know all the shortcuts;
The technical aspects of an activity are fun for you;
Previous experience in gambling industry is a plus;
Ability to follow documented procedures, logical thinking;
Willingness to continuously learn and improve;
Highly organized, focus capacity;
Team spirit;
Time management skills;
Ability to communicate technical problems concisely and professionally.

The customer supporter will be responsible for helping our clients via e-mail and live chat, also for checking data in back-end in order to prevent/solve problems.

Perks & Benefits:
The work schedule is from 09:00 to 17:00 or 17:00 to 01:00, 5 days/week in a rotation system that will cover 2 weekends/month. More details about the working schedule will be provided over the interview;
Salary package 300 EUR net;
We provide a daily catered lunch;
Paid taxi for those working until 01:00;
We hold team building activities and office parties throughout the year;
We offer a health insurance package;
Our offices are in the heart of the city, at Unirii Square;
You will be part of a young and pleasant work environment;
We lighten up our workplace with an entertainment corner;
Massage at work;
And...an ever-growing, IT library!