Release Manager

We develop revolutionary digital solutions that leverage next generation technologies - AI, blockchain, machine learning, IoT, AR, VR, bringing to life amazing user experiences. It’s people who make software, not robots – and many companies tend to forget that. We are social creatures, and we want to work together on things that are meaningful to us, in ways that make us become better and better each day.

- Builds consensus and negotiating with stakeholders in IT as well as within the business so that decisions can be made, particularly around priority alignment relating to timing, resources, and business needs
- Works independently with limited supervision
- Must understand how technology supports and enhances technical business goals

- Work closely with Leadership in IT and across the business to align release priorities and come to consensus
- Lead the negotiations on behalf of IT to ensure aligned prioritization and intact resources, and communicate to all appropriate parties
- On an ongoing basis, work closely with stakeholders in the business to help them through their concerns and support mitigation and resolution efforts from a planning perspective
- Manage risks and resolves issues that affect release scope, schedule and quality
- Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
- Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
- Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
- Produce Deployment, Run Books and Implementation Plans
- Weekly Release Reporting
- Communicate release details and schedules to the Business as required
- Negotiate, plan and manage all release activities
- Work with release engineers to understand impacts of branches and code merges
- Maintains the release schedule for all core services and ensure alignment across key partners and vendors
- Continually work towards making improvements in the release process
- Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists
- Participate in CAB meetings to discuss release scope and/or roadblocks