Collections Officer with Portuguese

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Angajator: Accenture
Domeniu:
  • Contabilitate Finante
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 06.09.2017
    Scurta descriere a companiei

    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 411,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the following offices:

    Consulting
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    Technology
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    Digital
    • Cluj-Napoca - Sigma Business Center, Republicii St., No. 109
    • Targu Mures - Multinvest Business Center, Aurel Filimon St., No. 19A
    Operations
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    • Timisoara - City Business Centre, Brediceanu St., No. 10
    • Iasi - United Business Center 3 - C1, Palas St., No. 7B-7C



    Cerinte

    • Written and spoken ability to communicate in Portuguese for client interaction (C1);
    • Good English (B2);
    • minimum 1 year relevant experience in collection or a similar field (customer service);
    • Experience with accounting systems, cash applications, customer service, SAP would be a plus;
    • Competent Microsoft Office user: Excel, Word and Power Point;
    • Ability to solve urgent matters and work under pressure;
    • Ability to prioritize and schedule workload;
    • Reliable, active approach striving for process improvement;
    • Responsibility, accuracy;
    • Team player.

    Responsabilitati

    •Contact customers via e-mail/phone/fax and initiate collection activities;
    •Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles;
    •Provide necessary information of credit worthiness to customer service when required;
    •Manage the customer portfolio within the agreed credit terms and credit limits;
    •Meet cash collection targets keep up-to-date;
    •Deliver service in line with agreed controls and procedures.
    •Input notes on payment agreements and follow-up actions;
    •Reinstate accounts when payment is received;
    •Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectible;
    •Register invoice disputes;
    •Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;

    Alte informatii

    What will you get?
    - Competitive salary and performance bonuses
    - Attractive benefits package: public transportation, medical services, private pension, life insurance, gym subscription, meal vouchers, free access to an online library
    - Trainings delivered in classrooms or virtually
    - Chance to become a subject matter expert for complex processes
    - Possibility to practice your language skills with native speakers
    - Opportunity to work with top clients, on complex projects
    - Dynamic, international working environment