German speaker? CS roles in Sofia!Relocation and training provided!(BM)

Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Abroad
  • Updated at: 18.08.2017
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements


    Responsibilities

    • Handling customers accounts
    • Solving account problems and providing information via emails, telephone and on-line chat;
    • Proactive communication with customers to increase customer retention and value.

    Responsibilities

    Requirements


    • Excellent German - verbal and written.
    • Excellent English – verbal and written.
    • Sports knowledge is a MUST
    • Previous working experience as a customer support representative is considered a big advantage
    • Great communication skills, flexible and reliable
    • Ability to work on shifts (including nights and weekends)
    • Any other language is an advantage
    • Good computer skills

    Other info

    Benefits

    • Very good remuneration!
    • Plenty of social benefits: additional health insurance, sport activities, food vouchers…
    • Regular bonuses based on personal results.
    • Trainings and certification programs.
    • Formal review process twice a year.
    • Opportunity to join a team of great professionals (like you).
    • Dynamic and friendly work environment.
    • Open and transparent communication.
    • Team activities, (memorable) team buildings, Christmas party.
    • Brand new office.

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
    Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

    Why use Recruitment Agency
    • You will be contacted within 30 min of your application
    • You are given extra support in preparing for interviews
    • You have a contact person who gives you all the details of the job
    • You can ask for your application feedback anytime via email or phone
    • You don’t have to face the situation where company do not reply to you for days.
    • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.