SACM Analyst

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Angajator: Capgemini Romania
Domeniu:
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Iasi
  • Actualizat la: 30.08.2017
    Remote work: On-site
    Scurta descriere a companiei

    Why we’re different:

    At Capgemini, we help organizations across the world become more agile, more competitive and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that’s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too.


    Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought.


    Cerinte


    Candidate’s Profile:

    -Good analytical skills and attention to detail-able to identify discrepancies and drive the same to closure to maintain accuracy of the CMDB;
    -Understanding of/experience in Service Management processes and ITIL, especially IT Asset Management Lifecycle processes (including hardware and software);
    -Knowledge of/experience in the technologies that support SACM (CMDBs, auto-discovery);
    -Understanding of IT Asset Financials;
    -Able to write reports, conduct meetings and perform investigative work;
    -Fluent English, written and verbal;
    - Advanced MS Excel skills;
    -Strong verbal and writing skills in order to effectively communicate information to clients and internal team members;
    -ITIL certificate would be an asset;

    Responsabilitati

    Job Description- main accountabilities:
    -maintain life-cycle of Client's CIs and services to ensure the integrity and accuracy of the data within;
    -maintain proper relationships as defined in the agreed Configuration Models;
    -assist in the Audits of the CMDB to ensure accuracy – via physical or auto-scan means; create reports from CMDB for audit and compliance purposes
    -identify and close gaps/discrepancies in CMDB data, suggest improvements to support increased data consistency, accuracy, and completeness
    -assist in conducting Quality Assurance over SACM process and policies;
    -assist in SACM Service Level Agreement reporting, both operational and ad-hoc reports as required and agreed;
    -software license management (SLiM) reporting and maintenance
    -work with Change Managers, Release Managers, Data Quality Managers, Data Managers and data Owners, Tools Support teams to enforce SACM process and policies

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