1st level Broadcast Operations Technician

Angajator: SII Romania
Domeniu:
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 17.08.2017
    Scurta descriere a companiei

    At SII Romania we believe in professionals driven by their Love and Talent for Technology. We dare to take on exciting new challenges and we work towards exceeding our customer’s expectations.

    The high value technological solutions provided by SII Romania in the Software Development, Implementation and Testing, Telecommunication, Service Desk and On-site IT&C services industries enable our clients to gain a competitive advantage in front of their competition.

    Cerinte

    - Bachelor Degree in Electronics and Telecommunications;
    - Experience in interacting with Linux, at least at the base level;

    Nice to have:
    - Experience with monitoring tools (Nagios is a plus);
    - Experience with ticketing systems;
    - Basic understanding of networking concepts and client-server architectures;
    - Window troubleshooting / management knowledge.
    - Cunoștințe de depanare/administrare Windows

    Responsabilitati

    Overall responsibility of Event Management and 1st level Incident Management. Responsible to manage the delivery of services and to perform 1st level assurance support activities, according to the company's and the customers network particularities and requirements.

    This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

    The 1st level Technician will work according on a pattern that covers 24 X 7 shifts. This implies working 11h30min shifts that may include weekends, public holidays and night shifts. All employees must work an average of 8 hours/day, 40 hours/week; due to the shift pattern the average is computed on a two months period.