1st level Broadcast Operations Technician

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Angajator: SII Romania
Domeniu:
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 24.08.2017
    Scurta descriere a companiei

    We are a leading technology company who constantly empowers people to envision and reach their full potential.

    People are the foundation of our company. This is why we encourage and support them in every initiative and step of their career, valuing talent, energy and commitment over immediate resources’ availability and empty numbers. The engine of our growth and performance is being powered by their
    open-mindedness, fairness, and team spirit.

    What sets us apart is our ability to take up new challenges and learn every day in our common effort to exceed our customers’ expectations and expand the frontiers of technology innovation.

    We identify gifted, open-minded and committed specialists, willing to evolve both as professionals and as human beings and we put all our efforts in helping them perform at their best.

    We welcome people:
    • Eager to take on new challenges and learn new things;
    • Who put their heart, mind, and soul into everything they do;
    • Who enjoy sharing knowledge and have team spirit.

    If you are ready to engineer your future, join our team now!

    Cerinte

    - Bachelor Degree in Electronics and Telecommunications;
    - Experience in interacting with Linux, at least at the base level;

    Nice to have:
    - Experience with monitoring tools (Nagios is a plus);
    - Experience with ticketing systems;
    - Basic understanding of networking concepts and client-server architectures;
    - Window troubleshooting / management knowledge.
    - Cunoștințe de depanare/administrare Windows

    Responsabilitati

    Overall responsibility of Event Management and 1st level Incident Management. Responsible to manage the delivery of services and to perform 1st level assurance support activities, according to the company's and the customers network particularities and requirements.

    This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

    The 1st level Technician will work according on a pattern that covers 24 X 7 shifts. This implies working 11h30min shifts that may include weekends, public holidays and night shifts. All employees must work an average of 8 hours/day, 40 hours/week; due to the shift pattern the average is computed on a two months period.